By Yvonne Milosevic Want to know what is the most underappreciated technology of the last year-plus? The humble telephone. When the pandemic began, businesses, schools, and everyone between rushed to embrace video conferencing tools. But staring at faces in boxes all day didn’t turn out…
By Yvonne Milosevic We’re on the cusp of the holiday season during a global pandemic. To put it mildly, people are feeling out of sorts. With many cherished traditions on ice until (fingers crossed) 2021, we’ll need to work extra hard to connect with each…
By Yvonne Milosevic Human communication has evolved, but one thing remains constant: we convey a lot of what we’re thinking and feeling through body language. We can show empathy, anger, boredom, and more without saying a word. Now, thanks to COVID-19, in-person cues have mostly…
By Yvonne Milosevic The coronavirus outbreak has made working from home the new normal for many professionals. That means emails, messaging apps, phone calls, and video chats will serve as our lifelines to the office for the immediate future. Here are two things to remember…